This is a portfolio of documents produced over the years for various customers and employers. Examples include white papers, product briefs, presentations, and other documents. Clicking a document icon will open a new window to download and view the document. All documents are in Adobe Acrobat PDF format.
Produced in 2014 for Nu Echo of Montreal to better quantify and communicate the key features and benefits of the Nu Skills contact center skills management solution.
Produced for the Winter 2014 issue of Speech Technology Magazine. The goal was to describe how the performance of interactive voice response (IVR) systems could be significantly improved by leveraging the expertise of Nu Echo of Montreal.
Originally produced in 2010, it provides a high-level understanding of the call routing functionality underpinning the Tmedia family of media gateways from TelcoBridges of Boucherville, QC.
A brief introduction to the principles, challenges, and success factors of using social media. It is typically delivered as part of a training workshop on the use of social media.
Authored in 2003-2004, it provides a high-level understanding of BioGraphic Technologies’ AI.implant, an artificial intelligence software development kit for video game development.
Authored in 2003-2004, this case study documents the reasons that Midway Games adopted BioGraphic Technologies’ AI.implant artificial intelligence software development kit for video game development.
Working with Digitera
Digitera offers a variety of contractual arrangements that recognise the time and resource constraints of its customers. These contractual arrangements range from short-term, one-off projects to recurring fixed schedule and/or ongoing retainer-based consulting engagements.
Digitera has also developed a project methodology—focused on desired outcomes—that is designed to minimise the oversight requirements of its customers, freeing them to focus on their own day-to-day business challenges.
Contact us to start a discussion about your business needs and how Digitera can craft a solution for you.